Shipping policy
At INARA, we believe your experience should feel smooth from checkout to unboxing. Here's everything you need to know about how we ship your candles across Canada.
📦 Where We Ship
We currently ship within Canada only.
Shipping is available to all provinces and territories. We do not offer international shipping at this time.
🕰 Processing Times
All orders are processed within 1-2 business days.
During peak periods (like holidays or launches), processing may take a little longer. You'll receive a shipping confirmation email with tracking once your order is on its way.
🚛 Shipping Rates & Delivery Times
We offer standard shipping only.
Delivery typically takes 3–9 business days, depending on your location.
Shipping costs are calculated at checkout based on your order and delivery address.
🎁 Free Shipping
We offer FREE Shipping on all Canadian orders $50+.
📬 Tracking Your Order
Once your order has shipped, you'll receive an email with a tracking number.
Please allow 24–48 hours for tracking details to update after fulfillment.
🛑 Incorrect Addresses
Please double-check your shipping details before completing your order. INARA is not responsible for delays or lost packages due to incorrect or incomplete addresses.
❓Need Help?
If you have any questions about your order or shipping, reach out to us at:
📩 hello@inaraflame.ca
We’re here to help.